About Us
Established in 2018, Rosslyn is a collection of award-winning, high-volume specialty coffee shops located in the City of London. We bring together “all the attention to detail and high standards of the great Australian Café, combined with all the warmth and hospitality of the great Irish pub!”
At Rosslyn, we believe in value-based hiring—skills can be taught, but care and connection come from within. We’re building a team driven by delivering hospitality with purpose, passion, and empathy, creating impact for each other, our guests, and our community. If you take pride in your work, we’d love to hear from you
At the heart of it all, what we do is simple… “we are nice to people, and we make nice coffee”
Role Summary
The Marketing Executive will be instrumental in Rosslyn Coffee's digital presence, coordinating marketing campaigns and supporting operational excellence. This multifaceted role combines content creation, social media management, e-commerce, and cross-functional collaboration. The ideal candidate will be a dynamic self-starter who thrives in a fast-paced environment and is passionate about coffee culture and brand storytelling. This role will work closely with both the CEO/Commercial Director & Brand Directors.
Key Responsibilities
Digital Marketing & Social Media
- Create content for Rosslyn that can be used across social media platforms, website, app & in-shop
- Maintain brand consistency and visual identity
- Execute seasonal campaigns, product launches, and collaborations
- Monitor analytics and optimise performance
- Engage with our community and manage user-generated content
Product & Campaign Coordination
- Coordinate from start-to-end on marketing initiatives projects
- Coordinate contractors and manage timelines on asset deliverables
- Collaborate across teams to support business objectives
- Maintain digital asset libraries
E-commerce & Customer Communications
- Develop email campaigns and automated customer journeys
- Manage platforms such as app, website and e-commerce platforms
- Handle guests inquiries across channels (email, google reviews, socials)
Events & Internal Communications
- Support marketing of events, pop-ups, and new site openings
- Contribute to internal newsletters and team communications
- Monitor industry trends and competitor activity
Essential Skills & Qualifications
Professional Experience
- 2+ years in marketing, digital marketing, social media, or communications
- Proven track record of growing social media presence and engagement
- Campaign management and project coordination experience
- Hospitality and Coffee brand background preferred
Technical Skills
- Advanced proficiency with Instagram, LinkedIn, TikTok, and emerging platforms
- Design tools: Canva, Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro), CapCut
- Email marketing platforms: Google, Mailchimp, Klaviyo, or similar
Core Competencies
- Strong creative vision and visual aesthetic sense
- Excellent written and verbal communication with attention to detail
- Ability to manage multiple projects and prioritize effectively
- Adaptable and comfortable navigating ambiguity and changing priorities
- Strong collaboration and interpersonal skills
What We Offer
- Competitive Salary: Based on experience with performance-based reviews
- Culture: Join a passionate organisation that values creativity, quality, and community
- Creativity: Opportunity to develop and grow the brand's digital presence
- Coffee: Unlimited specialty coffee and staff discounts
- Perks : Cycle-to-work scheme, access to local gym classes and more